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NOVA // www.novadesk.com/solutionsRetrofit.asp

This application developed for Nova Solutions allows users to easily custom configure a Destiny desk system before receiving specific animated assembly instructions for their selection.

Here is what the client had to say: "This project is yet another step to provide our customers with the highest quality of customer service and empower them to receive this service around the clock, at their convenience," stated Jessica Rommel, Marketing Director of Nova Solutions. "Whether it’s a service manager previewing instructions in his/her office or a field installer using a laptop on-site, the animated instructions serve as an extension of our customer service department. The instructions allow us to provide critical information without tying up a service representative or a phone line."